One of the main problems in Canada’s health care system is that ultimately everyone in the industry is responsible to the one paying the bills – the government. As such, doctors, clinics and administrators are accountable to the government instead of to patients.

In this article in Making Waves, AIMS Fellow in Health Care Policy, David Zitner, argues that if we want better health care, we have to measure patient satisfaction as well as costs.

To read the article, click here.